ND 1.11 release pulled whilst we investigate issues on Windows 10

UPDATE #3: 14th July 2016

The 1.11 problem has now been fixed with the release of v1.11.1 - the fix will return return the Digram Gallery for anyone affected to how it was prior to the 1.11 installation. Please download the latest build if you've not yet done so.

UPDATE #2: 8th July 2016

Good news! We're nearly done testing our fix for the v1.11 Windows 10 problem and are aiming to release next week if all goes well. Anyone affected desperate to get up and running again who'd like to trial it first please let us know!

UPDATE #1: 1st July 2016

We've tracked down the issue and are coding a fix so that anyone affected should just be able to install the fixed build and all will be back to normal.

We're looking for a handful of willing affected Windows 10 users (preferably with Skype access) to make sure all is good before we push it out and email everyone though - please email us if interested!

We've had a number of reports of problems on Windows 10 from users upgrading to ND 1.11 so we've decided to pull the release from the website for the time being to allow us to investigate.

If you're on Win10 and already downloaded the installer we recommend you hold off upgrading for now.

We may reinstate the Mac release if the issue proves to be Windows 10 only but we're playing safe for now. *

Apologies to everyone, we're working to get this sorted and will have the release available as soon as we can.

* We've also decided to hold back 1.11 until we have a new build for all platform as due to the way the auto-update works it'd trigger an update notification unnecessarily for other users.
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What if you don't have

What if you don't have Windows 10? I have Windows 7 and yet the problem may not be on that OS. One more reason on why many have not jumped on the bandwagon of updating their OS!

Chad Moore @ ShredDead-Metal.com

Need mac version to...

Need mac version to...

Thanks

Thanks

Please, let us know when we

Please, let us know when we can download the mac version.
Thanks
Carlos

Hi Carlos, Sure, we'll be

Hi Carlos,
Sure, we'll be emailing everyone again once the issue is fixed and we have new builds ready!
Regards,
Justin

Hi Justin, Thank you so

Hi Justin,
Thank you so much!
Looking forward to hear from you.
Regards,
Carlos

I just did the upgrade,

I just did the upgrade, followed the instructions, now my old diagrams are gone, and it says Trial Version. not for nothing, but hat the heck?

Hi, Please email us as we

Hi,

Please email us as we need as much info as possible on this so we'd love you to send us your logfiles - we can tell you how!

But don't panic as ND does auto-backups of all your work! Plus the issue appears to be with a folder being moved, not deleted.

Regards,
Justin

I wanted to get the Mac

I wanted to get the Mac Version. Where is it?
Thanks
Michael

Hi Michael, We pulled the Mac

Hi Michael,

We pulled the Mac version also for now to be on the safe side. We'll be sending out an email once all is back to normal and we have new builds available.

Regards,
Justin

thanks for the upgrade

thanks for the upgrade

thanks for the upgrade!!!

thanks for the upgrade!!!

Ok cool. I'm using Windows

Ok cool. I'm using Windows 10, was using Windows 7. Looking forward to the new release.

NICE (Mark-SK)

NICE (Mark-SK)

Send an email then to the

Send an email then to the mailing list with this info.