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Phil66
01-18-2014, 07:06 PM
Hello,

I have an issue at the moment, sometimes the diagram gallery is showing something different to the true diagram. I have 7 pages of diagrams, four on each and page 6 is actually showing the diagram transposed down 3 frets but the actual diagram is correct. I have tried restarting the program but it is the same. It doesn't really matter but it is a niggle.

Any ideas?

Phil:confused:

Dean
01-18-2014, 08:29 PM
Hi Phil

Sorry you're experiencing troubles.

Don't think I've seen this one before. Are you able to take screen shots or take a screen shot and send the dodgy fbd file?

You can post them here or if you prefer to deal directly with support just email them to support@neckdiagrams.com

Kind regards
Dean Cross

Phil66
01-18-2014, 09:16 PM
Hello,
I'll take a screen shot tomorrow off both the gallery page and the actual diagram, I'll also send the file to support.
Cheers
Phil

Phil66
01-19-2014, 10:23 AM
Hello,

I have sent the files to support.

Cheers

Phil

Dean
01-19-2014, 12:54 PM
Hi Phil

Yep, got them and looking into it.

Thanks
Dean