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  1. #1
    Junior Member FwLineberry's Avatar
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    Mar 2019
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    USA
    Posts
    18

    Error trying to delete page

    Using version 2.0 on Windows 8.1

    I'm trying to delete a second page that is no longer needed and keep getting this error:

    An internal error occurred during: "Deleting page...".
    java.lang.NullPointerException

  2. #2
    Hi!

    That's strange - sounds like it's not the "Problem Occurred" window that popped up which allows you to submit an error report? I guess you would have submitted the report if you could but we've not received anything like that so...

    ..could you email us your logfile and the .fbd file that's triggering the problem? The .fbd file should hopefully let us replicate the error.

    You can save the logfile easily like so:
    1. open the About Neck Diagrams window
    2. click the 'Export Log..' button
    3. save the file and email it to us (support @ neckdiagrams . com)


    Thanks!
    Justin
    Author of Neck Diagrams

  3. #3
    Junior Member FwLineberry's Avatar
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    Mar 2019
    Location
    USA
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    18
    No just an error dialog. I dismiss it and nothing happens.

    Sent the files as requested.

  4. #4
    Thanks for the files, as discussed via email, workaround for now is to have the Outline view open when deleting pages! A fix for this will be included in the next patch release.
    Justin
    Author of Neck Diagrams

  5. #5
    Junior Member FwLineberry's Avatar
    Join Date
    Mar 2019
    Location
    USA
    Posts
    18
    Thanks.

    Really enjoying many of the new features.
    A composer is a guy who goes around forcing his will on unsuspecting air molecules... often with the assistance of unsuspecting musicians. - Frank Zappa

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