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  1. #1
    Junior Member
    Join Date
    Jun 2019
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    3

    PNG export on custom page has grey border

    Hi guys

    Just started using ND2 so forgive me if this isn't a bug. When I create a custom diagram (using dim. 750px x 950px), when I go to export the png, I get a grey border on the left and top of the image which makes it useless as I want to add to a webpage and I don't want grey borders around the image! Example attached below.

    Thanks
    Attached Images Attached Images

  2. #2
    Neck Diagrams Support Dean's Avatar
    Join Date
    Nov 2013
    Posts
    302
    Hi there

    Yes, I've just tested this and I see the faint line after export which represents the left and top edges of the page. I'll check if this a has already been identified for our devs to fix and if not I'll raise a ticket.

    I've tried a few things I thought could get around this but no joy I'm afraid.

  3. #3
    Junior Member
    Join Date
    Jun 2019
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    3
    Quote Originally Posted by Dean View Post
    Hi there

    Yes, I've just tested this and I see the faint line after export which represents the left and top edges of the page. I'll check if this a has already been identified for our devs to fix and if not I'll raise a ticket.

    I've tried a few things I thought could get around this but no joy I'm afraid.
    Cool - any idea when the fix will be done?

  4. #4
    Neck Diagrams Support Dean's Avatar
    Join Date
    Nov 2013
    Posts
    302
    It looks like our devs have already cracked it and we're now testing on different environments. It's possible it'll make it into the update we're almost ready to push out.

  5. #5
    Junior Member
    Join Date
    Jun 2019
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    3
    Quote Originally Posted by Dean View Post
    It looks like our devs have already cracked it and we're now testing on different environments. It's possible it'll make it into the update we're almost ready to push out.
    Sounds good

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